Shipping & Returns
Shipping rates Are all Flat Rates through USPS
Orders received after 1:00 PM EST will be processed the next business day
Most orders will be processed and shipped within 2 business days unless stated otherwise at time of order.
We do not ship on Saturday, Sunday, or Holidays
E-mail notification with your tracking number will be sent once your order ships
Orders over $150.00 will be shipped “Signature Required”, unless requested otherwise
International orders are subject to additional shipping cost.
Feel free to contact us directly at info@IVRLV.com for all shipping inquiries.
Contact USPS at 1-800-ASK-USPS® (1-800-275-8777)
* For any problems or concerns with shipping please contact us at (908) 280-8369 from 9:00am-4:00pm, EST, via email at info@IVRLV.com
Can You Gift Box My Order?
Unfortunately, we are unable to gift-wrap at this time. We apologize for any inconvenience.
Confirmation of Shipment
Once your order has shipped, you will receive an e-mail letting you know that your order has shipped & will include your tracking number.
PREPAID RETURN/ EXCHANGES PROCESS
To return an item visit https://track.shipstation.com/f/r/i/jcnzReCUamGDCXWatr7v7g%3D%3D and follow instructions to fulfill your request.
Please note that we are only able to exchange items for a different color/size of the same item. Please place a new order for new item, and return the original item for a refund.
If there are any issues with your order, contact us via email (info@IVRLV.com) or by phone (908) 280-8369. Customer service is a top priority so your communication is always welcomed to solve any issue you may have.